We want you to be completely satisfied with your purchase. If you are not, we are here to help.

Eligibility for Returns:

• You can request a return within 7 days of receiving your order.
• Item must be unused, unwashed, undamaged, and in its original packaging.
• Proof of purchase (invoice/email confirmation) is required.

Non-Returnable Items:

• Perishable goods (food, plants, etc.).
• Digital products, downloadable files, or services.
• Customized/personalized items.
• Hygiene-related items (cosmetics, undergarments, health products).

Refunds:

• Once we receive the returned product, it will be inspected.
• If approved, the refund will be processed within 7–10 business days to your original payment method.
• Shipping charges are non-refundable.

Exchanges:

• Items can be exchanged for the same product (different size/color, if available).
• Exchanges are subject to stock availability.

Damaged or Incorrect Items:

We will arrange a free replacement or full refund.

If you receive a damaged/defective product or the wrong item, please notify us within 48 hours with photo/video proof.